Ritz Carlton Rewards Sucks Customer Reviews and Feedback

The Ritz-Carlton Hotel Company, LLC is an American multinational company that operates the luxury hotel chain known as The Ritz-Carlton. The company has 101 luxury hotels and resorts in 30 countries and territories with 27,650 rooms.The current company was founded in 1983, when the previous owners sold the Ritz-Carlton brand name and the Ritz-Carlton hotel in Boston, Massachusetts. The brand was subsequently expanded to other locations. The company is a subsidiary of Marriott International.

A disappointed customer shared this, "We stayed at the hotel in Lisbon, completely overrated, food was a disgrace and the service was appalling, you have to wear a cap to go into the swimming pool, they put items on your bill that are not even associated to your room, unsigned bills being billed in your name, we had to send the food back twice in one night when a party of 23 people dined in the restaurant. More than half of us walked out of the restaurant in disgust, they blaimed it on new staff not being experienced. I would not recommend this hotel to anyone."